

But sometimes, they would select an open appointment time shown on the platform and providers would contact them to reschedule because the time was not actually available. They found it possible to book same-day appointments depending on provider availability. When a member of our reviews team tested the platform, they found it easy to navigate the provider search tool and request an appointment. If a provider uses Zocdoc for online therapy visits, you can access your appointment through the website or the app. Online visits with therapy providers can take place on the Zocdoc platform or on an external telehealth platform, for example, Zoom or Doximity. Provider profiles show appointment availability, ratings, appointment types, payment options, and whether they use the Zocdoc platform or an external platform for video visits. Your provider will send you details on how to join the session. Payment is typically processed by a third-party service after your visit ends. Once they do, they will take your payment information and any insurance details if you’re using it. Wait for the provider to confirm your appointment.

Select an open appointment time and confirm your personal information to request an appointment.You can filter your search by appointment time, service type, patient age range, and provider-specific attributes like gender, languages spoken, and treatment approaches. Browse providers’ profiles and availability.Alternatively, you can hit Continue to skip to your results. Next, you can answer a few optional questions to narrow your search, such as the type of therapy you’re looking for, your age, past experience with therapy, whether you're looking for an in-person or online appointment, and any specific issues you’re looking for help with.You can also enter your insurance plan information at this point. Enter the type of care or care provider you're looking for in the search bar and enter your ZIP code or city.To book a Zocdoc online therapy appointment, follow these steps: Any healthcare appointments you book will be shown on your "My Zocdoc" page, along with recommendations for preventive care based on your age and gender. The platform allows you to book Zocdoc therapy appointments as well as other types of healthcare appointments. You can also use the platform to book appointments for other in-person health services such as physical therapy, massage, acupuncture, dental visits, and eye care visits. You can use Zocdoc to find in-person or online care from mental health providers, primary care providers, and medical specialists. Individuals can use the platform to find the care they need and book appointments that fit their schedules. Licensed healthcare providers list their practice details on their Zocdoc profiles, along with their appointment availability and rates. Zocdoc is a telehealth platform that connects individuals to healthcare providers.
